No, wait! Come back! This is not a parochial moan, of interest to no-one outside south Liverpool, but hopefully an interesting story which shines some light on the state of bus services, and the problems bus users encounter.
Route 82 is one of Liverpool’s trunk routes, linking Speke, Garston, Aigburth and Dingle with the city centre. I’m not entirely sure how long it has existed for, but a 1960s Liverpool Corporation bus map shows it, so that’s at least half a century. It has survived the upheavals of deregulation and privatisation largely intact. Until last month, the main changes were a series of minor reroutings in the city centre as pedestrianisation and one-way systems were implemented.
Today, the route is shared between Stagecoach and Arriva, who operate a Quality Partnership agreement, with a co-ordinated timetable and acceptance of the other operator’s prepaid tickets. The introduction of the quality agreement has been beneficial to passengers, no longer subject to arbitrary changes at the whim of the operators. Or at least, that’s what we thought.